Yahoo Mail Still Suffering Outages

The Yahoo e-mail-using world is watching and waiting for more news on when the service will be fully restored. The company on Wednesday acknowledged an issue with Yahoo Mail, revealing that some of its users hadnEUt been able to access their mail since 10:27 Pacific time on Monday night.

YahooEUs first update blamed the problem on one of its mail data centers. The company admitted EUthe issue has been harder to fix than we originally expectedEU and assured its customers it had EUdozens of people working around the clock to bring it to a resolution.EU

The cloud has spun around but the problem is still not fixed. The three-day outage is reportedly impacting a whopping 70 percent of e-mail messages. To make matters worse, there are now reports that Flickr has gone down.

We asked Greg Sterling, principal analyst at Sterling Market Intelligence, for his thoughts on the prolonged outage. He told us itEUs clearly a black eye for Yahoo and a reminder that Yahoo may not quite be "back."

EUWhile these outages get a lot of play in the tech media, ordinary users won't become concerned unless it happens repeatedly. If it were to start happening, say, monthly Yahoo would lose users, which it cannot afford,EU Sterling said. EUBut an isolated outage won't be a major problem with regular people, as opposed to reporters and analysts.EU

On Again, Off Again

Even still, the outage is turning into a technical nightmare for Yahoo. The company expected to have user access restored by 3 p.m. Pacific time on Wednesday. That deadline came and went and Yahoo said it was still EUworking hardEU to fix the issue. Then, at 5 p.m., Yahoo announced what sounded like good news. Only it wasnEUt.

EUMost affected users should now be able to access their Yahoo Mail accounts on the Web and...

Comments are closed.

Yahoo Mail Still Suffering Outages

The Yahoo e-mail-using world is watching and waiting for more news on when the service will be fully restored. The company on Wednesday acknowledged an issue with Yahoo Mail, revealing that some of its users hadnEUt been able to access their mail since 10:27 Pacific time on Monday night.

YahooEUs first update blamed the problem on one of its mail data centers. The company admitted EUthe issue has been harder to fix than we originally expectedEU and assured its customers it had EUdozens of people working around the clock to bring it to a resolution.EU

The cloud has spun around but the problem is still not fixed. The three-day outage is reportedly impacting a whopping 70 percent of e-mail messages. To make matters worse, there are now reports that Flickr has gone down.

We asked Greg Sterling, principal analyst at Sterling Market Intelligence, for his thoughts on the prolonged outage. He told us itEUs clearly a black eye for Yahoo and a reminder that Yahoo may not quite be "back."

EUWhile these outages get a lot of play in the tech media, ordinary users won't become concerned unless it happens repeatedly. If it were to start happening, say, monthly Yahoo would lose users, which it cannot afford,EU Sterling said. EUBut an isolated outage won't be a major problem with regular people, as opposed to reporters and analysts.EU

On Again, Off Again

Even still, the outage is turning into a technical nightmare for Yahoo. The company expected to have user access restored by 3 p.m. Pacific time on Wednesday. That deadline came and went and Yahoo said it was still EUworking hardEU to fix the issue. Then, at 5 p.m., Yahoo announced what sounded like good news. Only it wasnEUt.

EUMost affected users should now be able to access their Yahoo Mail accounts on the Web and...

Comments are closed.