T-Mobile iPhone Users Plagued by ‘Blue Screen of Death’

Windows PC users might consider the notorious blue screen of death to be a thing of the past. But for some T-Mobile iPhone users, the unmistakable crash-and-burn signal is very much a problem of the present. On Wednesday, numerous reports about the problem surfaced on various sites, including Reddit, Apple's support forums and Twitter.

The sequence of problem seems consistent across most affected users. First, the userEUs iPhone screen turns blue and then reboots. This happens not just once but again and again in intervals of 10 to 30 minutes. Neither T-Mobile nor Apple has commented on the problem yet. So far, the problem seems confined only to T-Mobile subscribers with iPhone 6, iPhone 6 Plus or iPhone 5S models.

CarrierEUs Problem?

The Web site Macrumors.com said T-Mobile might have recently pushed a carrier update that's causing the problem. However, a Reddit user who spoke with T-Mobile's support staff said he got the impression that T-Mobile suspected that a memory problem might be the culprit, according to Macrumors.com

We reached out to Gartner Inc. analyst Ken Dulaney to get his thoughts on the issue. He told us it was hard to guess what was plaguing the iPhones. He pointed out that in the case of the Android phones, a version is released to the open source pool and then each manufacturer takes it and adapts it to its own hardware, which can lead to problems.

"They release it to the carrier and the carrier may request changes or adapt it to their specific needs," said Dulaney. "So the problems likely happened in the second and third steps because itEUs not being reported as an endemic issue across all phones."

Some Workarounds

The user hive mind is slowly coming up with possible solutions to the problem independent of T-Mobile's advice. Some have said that disabling Wi-Fi...

Comments are closed.