Software Analyzes Tweets for Companies

Major hotel chains, credit card companies -- even the federal government -- are using a Boca Raton company to analyze Tweets and other online content.

LinguaSys offers software that can translate and interpret online content in 17 languages: English, Arabic, traditional and simplified Chinese, German, French, Hebrew, Japanese, Malay, Spanish, Pashto, Persian, Portuguese, Russian, Thai, Vietnamese and Urdu.

For a European customer who collects restaurant and hotel reviews, LinguaSys analyzes customer comments to see whether they're happy with the food or service.

For the Department of Defense, LinguaSys receives specific requests for online searches such as items about "immigration" in Spanish, which it translates into English.

After nearly three years in a startup incubator, the company recently moved to its own office in Boca Raton and is preparing for further expansion.

"We have large local customers. We wanted a place where they could visit," Garr said.

Andrew Duffell, president of the Research Park at Florida Atlantic University, said LinguaSys is one of many graduates from the Research Park's Technology Business Incubator. Garr drew on the incubator's resources to hit the market at the right time, he said.

"He understood the needs of the market, saw an opening and solved a problem," Duffell said.

"Big data" -- a term coined to describe the availability and growth of data -- raises privacy issues for some people, but LinguaSys founder Brian Garr said they don't apply to LinguaSys, which doesn't collect the data itself.

"We just provide the method of pouring data into 17 languages into a container, we analyze it, and then we give it back," he said.

When Garr lost his job in 2009 managing the speech recognition group at IBM, he consulted with an Australian voice-recognition technology firm. He founded LinguaSys to bring that technology to the U.S. market.

Now IBM is one of the company's customers.

In 2012, the company attracted...

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Software Analyzes Tweets for Companies

Major hotel chains, credit card companies -- even the federal government -- are using a Boca Raton company to analyze Tweets and other online content.

LinguaSys offers software that can translate and interpret online content in 17 languages: English, Arabic, traditional and simplified Chinese, German, French, Hebrew, Japanese, Malay, Spanish, Pashto, Persian, Portuguese, Russian, Thai, Vietnamese and Urdu.

For a European customer who collects restaurant and hotel reviews, LinguaSys analyzes customer comments to see whether they're happy with the food or service.

For the Department of Defense, LinguaSys receives specific requests for online searches such as items about "immigration" in Spanish, which it translates into English.

After nearly three years in a startup incubator, the company recently moved to its own office in Boca Raton and is preparing for further expansion.

"We have large local customers. We wanted a place where they could visit," Garr said.

Andrew Duffell, president of the Research Park at Florida Atlantic University, said LinguaSys is one of many graduates from the Research Park's Technology Business Incubator. Garr drew on the incubator's resources to hit the market at the right time, he said.

"He understood the needs of the market, saw an opening and solved a problem," Duffell said.

"Big data" -- a term coined to describe the availability and growth of data -- raises privacy issues for some people, but LinguaSys founder Brian Garr said they don't apply to LinguaSys, which doesn't collect the data itself.

"We just provide the method of pouring data into 17 languages into a container, we analyze it, and then we give it back," he said.

When Garr lost his job in 2009 managing the speech recognition group at IBM, he consulted with an Australian voice-recognition technology firm. He founded LinguaSys to bring that technology to the U.S. market.

Now IBM is one of the company's customers.

In 2012, the company attracted...

Comments are closed.