Oracle Rolls Out New Unified Communications Suite

Communications service providers now have the ability to quickly offer a variety of secure and enterprise-grade communications with the help of an upgraded product suite released this week by Oracle.

Oracle Communications Unified Communications Suite 7.6 is aimed at enabling communications service providers (CSPs) to increase their market opportunities, effectively target customers, and drive loyalty. The suite comes with a range of unified communications and collaboration offerings, including click-to-call, video calling, and screen sharing.

Cloud Power

As enterprises move to all-IP networks and cloud-based applications, CSPs are encountering more competition from providers who deliver content by way of the Internet and independently of CSPs. To keep up, CSPs have to be able to offer seamless cloud-based communication and collaboration solutions that can scale for small, midsize, and large enterprises, as well as public sector organizations.

The latest version of Oracle Communications Unified Communications Suite enables them to do just that, according to the company. Additionally, when integrated with Oracle Communications WebRTC Session Controller, the suite lets CSPs quickly add integrated real-time and near real-time capabilities to their secure, enterprise-grade services, Oracle said.

The Session Controller feature connects WebRTC-enabled applications with one another and with enterprise unified communications based on the Session Initiation Protocol (SIP) and contact center communications systems. The controller signals WebRTC endpoints, provides dynamic media anchoring, supports standards-based identity management, offers comprehensive session rehydration functionality, and delivers a seamless Web-to-SIP gateway with enterprise-grade reliability and security, according to Oracle.

"Communications service providers must offer compelling services if they want to regain control of the communications experience," said Bhaskar Gorti, Oracle CommunicationsEU senior vice president and general manager. "Oracle Communications Unified Communications Suite provides CSPs with a cloud-ready solution that can enable them to expand their brand equity and generate revenue, all by using existing network resources to deliver an integrated set of collaboration and...

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