Microsoft Dynamics CRM Makes Social, Mobile Push

InsideView inked a strategic alliance with Microsoft that is giving Dynamics CRM Online more social clout. The partnership brings InsideViewEUs Social Insights to the cloud-based service.

But Microsoft isnEUt stopping there in its quest to steal market share from rival Salesforce.com. The company also announced a new set of industry-focused business process templates as part of the new Microsoft Dynamics CRM release.

EUCRM today should be an enabler that detects trends, facilitates decisions and suggests actions that lead to successful outcomes and relationships,EU said Bob Stutz, corporate vice president of Microsoft Dynamics CRM. EUThis major new release delivers on this promise of customer centricity by bringing together Microsoft technologies in a way that helps businesses and organizations better engage and nurture their customers.EU

Industry-Specific Templates

Now available online in 42 global markets, the new solution will come to market for on-premise and partner-hosted deployments on Oct. 31. The latest iteration of Dynamics CRM works to promote end-user productivity and demonstrate the so-called EUbetter togetherEU value of Microsoft technologies, including interoperability with Yammer, Lync and Skype. RedmondEUs goal is to deliver sales, service, marketing and industry professionals a seamless and customizable experience.

With Social Insights, Dynamics CRM Online users can tap into real-time company and contact information from 30,000 sources. That, the company said, will help marketing, sales and account management professionals engage more effectively, spend less time researching and more time selling.

Social Insights is a free add-on for Dynamics CRM Online users. Customers can also get Social Insights for the on-premises version of Microsoft Dynamics CRM 2013, which is similar to Social Insights for CRM Online. Although not included in the on-premises Dynamics CRM license, customers can get a free 30-day trial of InsideView for Sales or InsideView for Account Management, plus three months free when they sign a new annual license agreement with...

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Microsoft Dynamics CRM Makes Social, Mobile Push

InsideView inked a strategic alliance with Microsoft that is giving Dynamics CRM Online more social clout. The partnership brings InsideViewEUs Social Insights to the cloud-based service.

But Microsoft isnEUt stopping there in its quest to steal market share from rival Salesforce.com. The company also announced a new set of industry-focused business process templates as part of the new Microsoft Dynamics CRM release.

EUCRM today should be an enabler that detects trends, facilitates decisions and suggests actions that lead to successful outcomes and relationships,EU said Bob Stutz, corporate vice president of Microsoft Dynamics CRM. EUThis major new release delivers on this promise of customer centricity by bringing together Microsoft technologies in a way that helps businesses and organizations better engage and nurture their customers.EU

Industry-Specific Templates

Now available online in 42 global markets, the new solution will come to market for on-premise and partner-hosted deployments on Oct. 31. The latest iteration of Dynamics CRM works to promote end-user productivity and demonstrate the so-called EUbetter togetherEU value of Microsoft technologies, including interoperability with Yammer, Lync and Skype. RedmondEUs goal is to deliver sales, service, marketing and industry professionals a seamless and customizable experience.

With Social Insights, Dynamics CRM Online users can tap into real-time company and contact information from 30,000 sources. That, the company said, will help marketing, sales and account management professionals engage more effectively, spend less time researching and more time selling.

Social Insights is a free add-on for Dynamics CRM Online users. Customers can also get Social Insights for the on-premises version of Microsoft Dynamics CRM 2013, which is similar to Social Insights for CRM Online. Although not included in the on-premises Dynamics CRM license, customers can get a free 30-day trial of InsideView for Sales or InsideView for Account Management, plus three months free when they sign a new annual license agreement with...

Comments are closed.