Lesson from Jimmy John’s Security Breach: Get Used to It

While security researchers are still talking about the Home Depot breach -- Jimmy JohnEUs is reporting a possible security breach at the popular submarine sandwich chain.

Recently, Home Depot confirmed that a data breach put about 56 million customer credit and debit cards at risk. In its official statement, Jimmy John's revealed its breach involved both credit and debit card data captured at some of its corporate-owned and franchised stores. Specifically, about 216 stores appear to be affected by the event.

EUWe apologize for any inconvenience this incident may have on our customers,EU the company said. EUJimmy JohnEUs values the privacy and security of its customersEU information, and is offering identity protection services to impacted customers, although Jimmy JohnEUs does not collect its customersEU Social Security numbers.EU

How Did it Happen?

Jimmy JohnEUs said it hired third-party forensic experts to assist with its investigation immediately upon learning of the incident.

The company doesnEUt have all the answers yet. But early conclusions suggest customersEU credit and debit card data was compromised after an intruder stole log-in credentials from Jimmy JohnEUs point-of-sale vendor and used them to remotely access the point-of-sale systems at restaurant locations between June 16, 2014 and September 5, 2014.

The cards involved in the security incident seem to be those swiped in physical stores rather than card numbers entered manually or online. The leaked information may include not only the credit and debit card numbers, but in some cases also the cardholder's names, verification codes, and/or the expiration dates of the cards.

There is good news to report. For example, the information consumers entered online, such as their delivery addresses, e-mails, and passwords, is secure. Also, Jimmy JohnEUs said the security compromise has been contained. The company has also taken measures to prevent these types of incidents from happening in the future....

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