FCC Takes Bold Stand Against Robocalls

If you are sick and tired of robocalls, this might be the best news youEUve heard all week. The Federal Communications Commission (FCC) is now moving to protect you against these nuisance calls and spam texts to boot.

The FCC approved a slew of what it calls EUdeclaratory rulingsEU that affirm your rights to control incoming calls from political campaigns, survey-takers, charities and the like. As part of the package, the FCC made it crystal clear that telephone companies can freely allow you to use robocall-blocking technology.

All this is in response to thousands of consumer complaints about robocalls the FCC fields every month. In fact, the FCC reported that complaints related to unwanted calls are the most typical type of grievance it receives. All told, there were over 250,000 unwanted call complaints in 2014 alone. Apparently, the FCC is tired of fielding calls about annoying calls.

Will This Do Any Good?

EUTodayEUs action addresses almost two dozen petitions and other requests that sought clarity on how the commission interprets the Telephone Consumer Protection Act (TCPA), closing loopholes and strengthening consumer protections already on the books,EU the FCC said in a statement. EUThe TCPA requires prior express consent for non-emergency autodialed, pre-recorded, or artificial voice calls to wireless phone numbers, as well as for pre-recorded telemarketing calls to residential wireline numbers.EU

Breaking down the package, the FCC gave a green light to so-called EUdo-not-disturbEU technology. Telephone companies can offer robocall-blocking technologies to consumers and add on market-based solutions that consumers can use to stop unwanted robocalls. Consumers also have the right to revoke consent to receive robocalls and robotexts, even if they previously signed up for them. And if a phone number has been reassigned, companies have to stop calling the number after one call.

EUEven though people had opted out of robocalls by huge numbers,...

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