Box, Salesforce Speed Enterprise Productivity in the Cloud

The ongoing integration of Box and Salesforce will be enhanced by a new partnership announced today. The move is aimed at helping customers of both companies work more efficiently by importing documents stored in Box?EU?s cloud storage and content management service into Salesforce.

A new connector set to be released in pilot form in February will let users share Box files inside Salesforce, both from the service's Web interface and from mobile applications..

Called Salesforce Files Connect for Box, the new connector also lets Salesforce users browse files that they have access to in Box and use them throughout multiple Salesforce-connected services, including mobile apps, customer records and Chatter feeds. That will allow users to share proposals with customers, collaborate on contracts and ensure company sales reps have the most up-to-date marketing information.

Easier File Sharing

All of the sharing permissions in the integrated service are still managed by Box, so users will have to make sure that the people they're sharing files with via Salesforce are able to view the files in Box. Salesforce Files Connect is meant to keep permissions for sharing and modifying files tied to the systems it's integrated with, which also could include Google Drive and Microsoft's OneDrive.

"With Salesforce Files Connect for Box, files are available in context, exactly where they are needed -- attached to an opportunity, a marketing campaign, a case or any object," said Nasi Jazayeri, executive vice president of Community Cloud for Salesforce, in a statement.

More IT systems in the enterprise are moving to modern cloud platforms -- for example, ERP moving to Netsuite, HRIS to Workday, e-mail to Office 365, CRM to Salesforce. As that happens, enterprises need to ensure their critical business files and content can be accessed from across all those services, said Box CEO Aaron Levie in...

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