Avaya Expands Line of Collaboration Pods

Avaya Collaboration Pods are not exactly new, but the company is rolling out more models and functions for its portfolio of communications and collaboration solutions aimed at enterprises and cloud service providers.

Specifically, Avaya is offering two new Collaboration Pod models that make it possible for cloud service providers to offer Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) to end customers.

Connex and ROI Networks, two cloud service providers, are among the first to leverage Avaya Collaboration Pod to offer UCaaS to clients.

"We understand that companies want to take advantage of advanced communications capabilities but may not have the resources or desire to manage the operation," said Sayan Navaratnam, CEO of Connex. Navaratnam said Avaya's Collaboration Pod lets Connex Cloud offer customers "multiple delivery options as part of a managed service, including per user/per month, cloud-based UC service."

What Is a Collaboration Pod?

In case you aren't familiar with Avaya Collaboration Pods, here's some background: The pods are based on technology from Avaya, EMC and VMware. The pods make it possible to deliver virtualized applications, computing, storage and networking, with administrative and provisioning functions consolidated in what Avaya calls a "single orchestration system."

Avaya offers integrated support for Collaboration Pod components, which promises to make it easier to upgrade software and do away with the need for support coverage from multiple vendors. Avaya also claims its Collaboration Pods can reduce the time to deploy virtualized real-time applications from months to weeks. The company first announced the solution in April.

"Avaya Collaboration Pods are already proving their value to enterprises and cloud service providers who are accelerating time to service, reducing data center complexity and improving application availability," said Marc Randall, senior vice president and general manager of Avaya Networking. "Working with EMC and VMware, this turnkey deployment model for Avaya...

Comments are closed.